Is VAT included in this price?
No. All Fig pricing is stated exclusive of VAT. The £9,999.99 – £14,999.99 price shown is before VAT at the standard rate. Our invoices itemise VAT separately.
Is Cyber Essentials included?
No, Cyber Essentials is a prerequisite and is priced separately from this L1 fee. We can bundle CE with your DCC engagement on request - contact us and we will provide a combined quote.
Can we pay by invoice rather than card?
Yes. The Buy now button runs through Stripe for card payment. If you need to pay by BACS against a Purchase Order, contact us and we will raise an invoice. Net 30 payment terms are standard for UK-based organisations.
What is included in the base fee?
L1 is bundled: an IASME-licensed Fig Group assessor conducts the formal assessment, a dedicated Fig consultant supports scoping and evidence preparation end-to-end, and the Fig technology platform (normally £4,200 per annum) runs automated gap analysis across your in-scope systems. Three rounds of assessor feedback are included - no per-round charges.
Are there multi-year or multi-entity discounts?
DCC certificates are valid for three years, so there is no multi-year pricing in the traditional sense - the fee covers the three-year cycle. For organisations certifying multiple legal entities or sister companies under a single engagement, contact us for a group quote.
What happens if we fail the assessment?
Up to three rounds of assessor feedback are included in the base fee. If the assessor identifies gaps, you receive structured feedback in-platform, can remediate, and resubmit - there are no per-round charges or resubmission fees. Most engagements conclude inside two rounds.
Is a refund available if we change our mind?
Refunds are available up to the point that assessment work has commenced. Once the assessor has started reviewing your evidence, work done cannot be refunded. See our Terms and Conditions for the full cancellation and refund position.